Pulse 2026 opens with a keynote built for this exact moment. Budgets are tighter, acquisition is harder, and the pressure on every dollar of existing revenue has never been higher. The question isn't whether AI will transform your post-sales motion. It's whether you'll lead that transformation or scramble to catch up.
Gainsight CEO Chuck Ganapathi takes the stage alongside EVP & GMs Ori Entis and Erica Kuhl to unveil a bold new vision for how retention gets delivered in the age of AI. You'll also hear from customer success leaders at Okta, IBM, and Zendesk on how the world's most sophisticated post-sales teams are navigating this shift right now. Oh, and there's an announcement you won't want to miss!
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